Our SOC 2 Type 2 Certification

We are thrilled to announce that Twelve Labs has successfully completed its SOC 2 Type 2 audit, marking a significant milestone in our commitment to data security and privacy. As a leading provider of video foundation models and infrastructure technologies, this certification underscores our dedication to protecting our customers' sensitive video content and data.

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Why SOC 2 Matters for Video Foundation Models

In an era where video content is increasingly valuable and often contains sensitive information, the security of AI-powered video processing platforms is paramount. The SOC 2 Type 2 certification verifies that Twelve Labs' systems and processes meet rigorous standards across five trust principles: security, availability, processing integrity, confidentiality, and privacy. This is meaningful for our customers because:

1. Enhanced Video Content Protection: Videos are processed in an environment that adheres to rigorous security standards, protecting against unauthorized access and data breaches.
2. Reliable Video Processing: Our systems are designed to ensure video processing tasks are completed without interruption.
3. Strict Confidentiality Measures: We employ robust encryption and access controls to keep video content and derived data confidential.

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The Rigorous Nature of SOC 2 Type 2

Unlike a point-in-time assessment, the SOC 2 Type 2 audit evaluates the effectiveness of our security controls over an extended period. This means we've demonstrated consistent adherence to these high standards in our day-to-day operations, providing an extra layer of assurance to our customers.

Achieving SOC 2 Type 2 certification is not a one-time event for Twelve Labs. We are committed to annual audits, ensuring that our security measures evolve to meet new challenges in the rapidly changing landscape of AI and video processing.

As AI continues to revolutionize video analysis and processing, Twelve Labs is dedicated to leading the industry not just in innovation, but also in security and trust. Our SOC 2 Type 2 certification is a testament to this commitment. Key security measures include:

1. Advanced encryption for video content at rest and in transit
2. Rigorous access controls and authentication procedures
3. Continuous monitoring and threat detection systems
4. Regular security training for all employees
5. Strict data retention and deletion policies

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What's Next?

While this certification is a significant achievement, our work in maintaining and improving our security posture never stops. We will continue to invest in cutting-edge security technologies and practices to ensure that our AI video processing platform remains at the forefront of both innovation and security.

The successful completion of our SOC 2 Type 2 audit reinforces Twelve Labs' position as a trusted partner in AI-powered video processing. As we continue to push the boundaries of what's possible with video AI, our customers can have increased confidence that their valuable content is protected by industry-leading security practices.

To learn more about our security practices or SOC 2 certification, please contact our security team at security@twelvelabs.io

Disclaimer: This certification reflects our commitment to security at the time of the audit. While we strive to maintain these standards, security is an ongoing process and we encourage customers to review our current security practices.