Start free. Choose a plan as you grow.

Each plan includes storage for Assets through Managed Intelligence and a monthly allowance for Workloads. These allowances are separate: using less storage does not increase your Workload allowance.

Managed Intelligence includes storage for Assets (video, audio, images, and documents), along with supported HLS playback, thumbnails, transcription, and technical metadata. It covers all indexing into Knowledge Stores for Jockey and indexes for Marengo 3.0, plus Jockey Search. Re-indexing for new model releases is included in your monthly fee, keeping your Assets up to date with the latest models.

We measure the size of your original uploaded files in GB. Generated files, such as thumbnails and transcripts, do not add to your billable storage usage. For each billing period, we average the daily peak storage usage of your billable Assets.

Analyze, Segment, Embed, Marengo Search, and Jockey Responses count toward your Workload allowance. Each operation is priced using its applicable usage rate, so the number of operations your allowance covers varies by workload and model.

Jockey Search is included in Managed Intelligence for Assets indexed into a Knowledge Store. Marengo Search counts toward your Workload allowance.

Assets uploaded before you switch are protected and do not count toward your Managed Intelligence allowance, leaving your allowance available for new uploads. Assets that were already indexed remain usable in their existing indexes or Knowledge Stores. Protected Assets cannot be indexed into another index or Knowledge Store, and re-indexing for new model releases is not included. To index these Assets, first remove their protected status. They will then count toward your Managed Intelligence allowance and become eligible for indexing and included re-indexing. Deleting an Asset permanently removes its protection.

No. For Assets covered by Managed Intelligence, re-indexing for new models is included in your monthly fee. Assets uploaded before you switch to the new pricing do not count toward Managed Intelligence, so they must have their protected status removed to receive included re-indexing.

Without overage, new Workload requests are blocked when your Workload allowance is exhausted, and new uploads are blocked when your Managed Intelligence allowance is reached. Free and Plus do not support overage. On Pro, you can enable or disable overage in the Dashboard to continue using both Managed Intelligence and Workloads beyond your included limits. Overage is off by default and billed at the end of your billing cycle. Enterprise overage is enabled by default, subject to your agreement.

Customers will begin moving to the new pricing automatically on January 4, 2027. If you don’t have an active paid Jockey subscription, you can switch earlier by choosing your preferred plan. If you don’t choose a plan, your account will move to the new Free plan automatically. If you have an active Jockey Plus or Pro subscription, you cannot switch early. Your subscription will move to the corresponding plan on your next billing date on or after January 4, 2027.